You have the right to request the deletion of your personal data at any time. Upon your request, we will remove all personally identifiable information from our systems in accordance with applicable data protection laws (including GDPR and CCPA).
How to Delete Your Data
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In-App Deletion
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Log into the app, navigate to Profile >Privacy & Security > Delete My Data , and confirm.
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This will immediately remove your account and associated personal data from our database and authentication system.
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Request via Email
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If you are unable to access the app, send a deletion request to [support@soulve.online].
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Please provide the email address linked to your account so we can verify your identity before processing the request.
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Processing Time
Deletion requests will be processed within 30 days. Once completed, your data cannot be restored
